Communication Skills

Companies with good communication practices are three and a half times more likely to outperform their competitors.1  

Beyond improving your bottom line, effective communication builds teamwork, enhances customer satisfaction, and can set your business apart.

Communicating Effectively

Assertive communication is the most desired but least used communication style. Learn what you need to do with your verbal, non-verbal, and written communication to increase your overall communication effectiveness. Participants will also discover how much their attitude impacts communication.

Giving and Recieving Feedback

This webinar helps participants improve their performance and influence the performance of others by developing skills and mindset necessary for giving and receiving the gift of quality feedback. Participants will learn why it is critical to focus on the future versus the past when providing feedback.

Business Writing

coming soon | two part-series

This webinar series will help professionals overcome common roadblocks in business writing. Learn easy to apply options for developing and formatting a clear, concise, and compelling message. Other topics include removing excess wordiness, eliminating common grammatical mistakes, best practices for email, and checking for appropriate tone.

Presentation Skills

four-part series | The 4 P’s of Presenting – Purpose, Power, Presence, & Presenting

Based on our popular two-day presentation training, this four-part webinar series addresses all the aspects of designing and delivering high impact presentations. Through live practice and coaching, participants will be able to apply best practices and strategies that will engage their audience, improve delivery style, and achieve results.

session one | purpose: designing for purpose

Using a presentation identified as part of the pre-work, participants learn and apply a simple yet highly effective process for developing and organizing informative and persuasive presentations starting with a clear purpose statement and understanding the audience’s needs. From there, participants will develop their introduction, body, and close.

week two – power: adding power to your point

Participants learn techniques to enhance PowerPoint slides to add “power to your point.” Participants will be asked to share one or two slides from their presentation that the group can work on revising during the webinar. The focus will be on eliminating common PowerPoint mistakes, reducing wordiness, adding images, and increasing visual appeal.

week three – presence: enhancing your presence

Participants will learn how to strengthen their unique delivery style by learning how to use eye contact, voice, and body language to support their message. Techniques for removing verbal tics, managing audience interaction, and controlling nervousness will also be discussed.

week four | practice: video-recorded practice and coaching

Participants deliver a 5-minute portion of their presentation and receive feedback and coaching from the facilitator and group. After the program, participants review their videos and complete a self-evaluation and goal setting form to share with their manager.